Privacy Statement Pixel-Play B.V.

Version: June 2025

1. Who are we?

Pixel-Play B.V. is a provider of physical indoor games, aimed at both children and adults. We value your privacy and handle your personal data with care.

Company details:
Pixel-Play B.V.
Chamber of Commerce number: 96644192
VAT number: NL867696552B01
Website: www.staging.pixel-play.nl
Email address: info@pixel-play.nl

2. What personal data do we process?

We only process personal data that you provide to us yourself via, for example, the booking form, email or telephone. This includes:

  • First and last name
  • Phone number
  • Email address
  • Number of participants and preferred location
  • Any comments (e.g. dietary requirements or special needs for children)

We process no special personal data such as medical data, unless you provide it voluntarily and explicitly (for example, when making reservations for children with special needs).

3. Why do we process this data?

We only process your personal data for the following purposes:

  • Handling reservations
  • Communication about your booking or questions
  • Improving our services
  • Complying with legal obligations (such as fiscal retention)

4. Basis for processing

We process your data on the basis of the following legal grounds:

  • Performance of an agreement (for reservations)
  • Consent (e.g. when you voluntarily provide information)
  • Legal obligation (e.g. fiscal administration)

5. With whom do we share your data?

Pixel-Play does not share your data with third parties, unless:

  • This is necessary for the execution of the agreement (e.g. a location partner)
  • You have given your explicit consent for this
  • We are legally obliged to do so

In applicable cases, we enter into processor agreements with third parties to protect your data.

6. How long do we keep your data?

We do not store your data longer than is necessary:

  • Booking data: maximum 7 years (fiscal retention period)
  • Email correspondence: maximum 1 year after the last contact moment
  • Other data: as short as possible, unless legally required

7. Your rights

According to the GDPR, you have the following rights:

  • Access to your personal data
  • Correction or addition
  • Removal (“right to be forgotten”)
  • Restriction of processing
  • Objection to processing
  • Data portability (for example, to another provider)

You can submit a request for this via: [your email address]. We will respond within 30 days.

8. Security

We take appropriate technical and organizational measures to protect your data, such as:

  • Encryption of data (SSL)
  • Secure reservation systems
  • Limited access to personal data (only for employees who need it)

9. Cookies

Our website only uses functional cookies. No tracking or marketing cookies are placed without your consent.

10. Complaints

Do you have a complaint about how we handle your personal data? Please contact us first via [your email address].
If you can’t resolve the issue with us, you can contact the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

11. Changes to this privacy statement

We may amend this statement from time to time. The most current version can always be found at www.staging.pixel-play.nl.
Last update: June 2025