{"id":4841,"date":"2025-06-06T07:34:49","date_gmt":"2025-06-06T06:34:49","guid":{"rendered":"https:\/\/pixel-play.nl\/terms-and-conditions\/"},"modified":"2025-11-05T15:18:12","modified_gmt":"2025-11-05T14:18:12","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/pixel-play.nl\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-009aaf2d9e1ee9ab745d04d7d3f630dd\"><br\/><br\/><br\/><br\/><strong>1. Definitions<\/strong><\/h3>\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-ea67a957b5387995537cd065fc386802\">In these terms and conditions, the following definitions apply:<\/p>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-b66491b0536750ed22c486ad5693f799\"><strong>Pixel-Play<\/strong>: the private limited company Pixel-Play B.V., registered with the Chamber of Commerce under number 96644192.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-c2cfa8366bbc82e1aff6883e4b2d40da\"><strong>Customer<\/strong>: any natural person or legal entity that enters into an agreement with Pixel-Play for participation in or organizing an activity.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-48f154f9232599e0ca0bba47d0209878\"><strong>Participant<\/strong>: any person who actually participates in the activity.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-96a1ff51c8c08c9159ad79a4039fb4f8\"><strong>Activity<\/strong>: the indoor game organized by Pixel-Play at a location.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-1702cdbd4ca6d9d688920761dfafd6ec\"><strong>2. Company Information<\/strong><\/h3>\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-7141a9f9e23f840e2252ebb67eb20273\">Pixel-Play B.V.<br\/>Chamber of Commerce number: 96644192<br\/>VAT number: NL867696552B01<br\/>Website: <a class=\"\" href=\"https:\/\/pixel-play.nl\">www.staging.pixel-play.nl<\/a><br\/>Email address: info@pixel-play.nl<br\/><\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-dc4e114c897391c5ecf63298d9c7a4b4\"><strong>3. Applicability<\/strong><\/h3>\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-e3b5b45d0715d4407fe481f2aff2b6a3\">These terms apply to all reservations, activities, and agreements of Pixel-Play, unless explicitly agreed otherwise in writing.<\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-18ed3c5f341150f4ff6f6a7d507e605a\"><strong>4. Activity<\/strong><\/h3>\n\n<p class=\"has-white-color has-text-color has-link-color wp-elements-b043a2882f49cb8cffacbe0d9ccf51da\">Pixel-Play offers a physical indoor game experience, suitable for children and adults, focused on teamwork, speed, and challenge. The games take place at fixed locations in collaboration with leisure centers. <\/p>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-4dc2b56876b1d81cf611827ea499d8f2\"><strong>5. Reservation and Payment<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-7bae912b0dde49950951b80f7ce99199\">Reservations can be made via the website, phone, or email.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-5e9ab826892a6810392b198f2a1f24bf\">Pixel-Play recommends a maximum of 5 players per session, unless agreed otherwise.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-26066f7104dc48ca424f48380d584b68\">Depending on the location, full prepayment or a deposit may be required. This will be stated at the time of booking. <\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-da77bfd764c706012384a07016a259ee\">The reservation is only final after confirmation by email or through the reservation system.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-7c84529c0024a240fe4eade7672b560c\"><strong>6. Cancellation and Changes<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-0e7321634c736d8fceecb733954b6546\">Cancellations or changes can be made free of charge up to 24 hours before the reserved time.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-03d245dc970e788fe30ccd9b14ae66c9\">For cancellations within 24 hours or no-shows, the full amount may be charged.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-940e585f8b0dc86db16a69e3f9ef2b15\">In case of technical issues or other force majeure on Pixel-Play&#8217;s part, a new appointment will be scheduled free of charge.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-767c33ec8683731f138b28e4f736d4f4\"><strong>7. Responsibility and Supervision<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-246a1dc598996dd39033d659c29a5693\">Pixel-Play is responsible for the proper functioning of equipment and guidance where agreed.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-db30de381ec7542b6a800000df09a095\">The customer is responsible for the behavior of participants and ensuring safety.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-39bb5e48bcc2716ecf32705a1823f617\">For activities with children, the customer is obliged to provide sufficient adult supervision.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-8aea606ed407414f6e5db8c30bc220cf\"><strong>8. Liability<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-1cf3d2a8ceb3d4003e8a03df7251b499\">Participation is at your own risk.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-555d4307859fade75ee2f2628e6271de\">Pixel-Play is not liable for personal injury or damage caused by improper use of the game or failure to follow instructions.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-6c8f99c5b82fb1a811e8bca485531f30\">Pixel-Play is not liable for indirect damage, such as lost income.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-c22123067cb55d2cec887f69819ac824\">Damage to equipment due to intentional misuse may be charged.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-9b4cdbc072bb3451b5e053b0c0ced96c\"><strong>9. Use of Materials<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-52db846d50c969c14f471dbd54c51989\">All game materials remain the property of Pixel-Play.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-a7f7cafbb7203cdf7359c77a41fae39c\">Damage or loss of materials will only be charged in case of intentional or reckless behavior.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-0141c41308edb0265de93bdfcfcb6e2f\"><strong>10. Behavior and Safety<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-966e97b7bd22ff62dd9481172cc21b3d\">Participation barefoot or in flip-flops is prohibited.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-8fc315f8ae7a55a1574ae36f8414ba6f\">In case of dangerous or disruptive behavior, Pixel-Play reserves the right to refuse or stop participation without refund.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-cc90a426370617338e2907b9cc0b2ac1\"><strong>11. Force Majeure<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-42cca0b093d8adb6588016563ad9deb1\">Activities always take place indoors, but in case of force majeure (technical issues, staff illness, government measures), Pixel-Play reserves the right to reschedule or cancel the activity without liability.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-5dcb2119b4c4220541e9dbbd09fceae5\"><strong>12. Privacy<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-5683a49892b19f18a760722be8fa4013\">Personal data is collected solely for reservations and is not shared with third parties or used for marketing without consent.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-b27a7f8272aae71d00a2e18ae22fc5d9\">Data is stored securely in compliance with GDPR legislation.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-06446462b901214651751f0374ec4806\"><strong>13. Complaints<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-7ba6a50944d1492254c0416ebfb33af2\">Complaints must be submitted in writing within 7 days after participation.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-b7379083d3fae4dc7336d305203be1cd\">Pixel-Play will handle complaints within 10 working days and respond in writing.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-33a33843befe9d21618e281bc8eb82f3\"><strong>14. Confidentiality<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-519b053795d38ec0c7551ecd78a5b448\">Confidential information (such as collaborations with locations or partners) will not be shared with third parties, unless legally required.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-2e23421421d3c261101543a86a121fbb\"><strong>15. Intellectual Property<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-95407626f94ddb6277911c153877fa1c\">All concepts, texts, designs, game rules, and brand names of Pixel-Play are the intellectual property of Pixel-Play B.V. and may not be copied or imitated without permission.<\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-908b7494c6aa2bbd0a4272740a66f1b3\"><strong>16. Changes<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-fd766148372a657b22c25718230f18ae\">Pixel-Play reserves the right to change these terms. Changed terms will be communicated via the website. The old terms remain applicable to existing agreements, unless agreed otherwise.  <\/li>\n<\/ul>\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n<h3 class=\"wp-block-heading has-white-color has-text-color has-link-color wp-elements-dc00843f4a8d948b950286bd1e165e21\"><strong>17. Applicable Law<\/strong><\/h3>\n\n<ul class=\"wp-block-list\">\n<li class=\"has-white-color has-text-color has-link-color wp-elements-ddf6297dfb8cffad47167748f5377dab\">These terms are exclusively governed by Dutch law.<\/li>\n\n\n\n<li class=\"has-white-color has-text-color has-link-color wp-elements-d0e968840efed3ade02fe2dbde0f4a54\">Any disputes will be submitted to the competent court in the district where Pixel-Play is located.<\/li>\n<\/ul>\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>1. Definitions In these terms and conditions, the following definitions apply: 2. Company Information Pixel-Play B.V.Chamber of Commerce number: 96644192VAT number: NL867696552B01Website: www.staging.pixel-play.nlEmail address: info@pixel-play.nl 3. Applicability These terms apply to all reservations, activities, and agreements of Pixel-Play, unless explicitly agreed otherwise in writing. 4. Activity Pixel-Play offers a physical indoor game experience, suitable for [&hellip;]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4841","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/pixel-play.nl\/en\/wp-json\/wp\/v2\/pages\/4841","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pixel-play.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/pixel-play.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/pixel-play.nl\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/pixel-play.nl\/en\/wp-json\/wp\/v2\/comments?post=4841"}],"version-history":[{"count":0,"href":"https:\/\/pixel-play.nl\/en\/wp-json\/wp\/v2\/pages\/4841\/revisions"}],"wp:attachment":[{"href":"https:\/\/pixel-play.nl\/en\/wp-json\/wp\/v2\/media?parent=4841"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}